AGENDA

We are committed to adapting our educational programs to address breaking news and emerging trends. With that in mind, the agenda below is subject to change as the event approaches. Registered attendees will be notified by email if significant changes are made to the agenda.

Day 1: Tuesday, March 18

10:00 AM — 10:00 AM
11:30 AM — 1:00 PM

Women in Cyber Luncheon Sponsored by CFC and TransUnion


  1. Robyn Campbell, Marsh Canada
  2. Crystal Debideen, TransUnion Canada
  3. Kate Della Mora, CFC Canada
  4. Mouna Hanna, Whitelaw Twining
  5. Katherine Kolnhofer, Bell Temple LLP
  6. Michélle Lawson, Willis
  7. Kelly McGuinness, CFC
1:20 PM — 1:30 PM
1:30 PM — 2:15 PM

Plenary: Claims & Losses Update

  1. An Overview of the Newly Released 2024 NetDiligence Cyber Claims Study
  2. Report from the Trenches
  3. Future Predictions

  1. Mouna Hanna (M), Whitelaw Twining
  2. Karen Continenza, Marsh Canada
  3. Micah Howser, NetDiligence
  4. Paula Kargas, Berkley Canada
  5. Katherine Kolnhofer, Bell Temple LLP
2:15 PM — 3:00 PM

Plenary: State of the Market

  1. New Entrants and Facilities
  2. Sustainable Pricing in the Cyber Market
  3. Sustainable of the Market
  4. Stability & Scope of the Coverage
  5. Expectation Management
  6. Limit Deployment: Consortium Approach

  1. Ian Fraser (M), Mosaic Insurance
  2. Tracy Gaudet, Travelers
  3. Michélle Lawson, Willis
  4. Kelly McGuinness, CFC
  5. Danish Yusuf, Zensurance
3:30 PM — 4:15 PM

Plenary: Litigation & Regulatory Updates

  1. Current Class Action Lawsuits Pertaining to Online Data Privacy Violations
  2. Emerging Data Privacy Risks & How to Mitigate
  3. Third Party Lawsuits: Service Providers & Vendors
  4. Trends in Regulatory Enforcement
  5. Status of Current Pending Regulatory Updates
  6. Updates on Law 25 Since Last Year
  1. Kateri-Anne Grenier (M), Fasken
  2. Cathy Beagan Flood, Blake, Cassels & Graydon LLP
  3. Nathalie David, Clyde & Co Canada LLP
  4. Sean Duggan, KRGinsure
  5. Ryan O'Leary, Trisura
4:15 PM — 5:00 PM

Plenary: Threat Intel & Security Advisory Group

  1. Updates on Current Threat Actors, Strains and Law Enforcement Wins
  2. Privilege and Reports

  1. Aniket Bhardwaj (M), Charles River Associates
  2. Lisa Bertrand, RSM Canada
  3. Jelena Cvetkovic, Arete
  4. Robert Moerman, KMPG in Canada
  5. Don Wyper, DigitalMint Cyber
5:00 PM — 6:30 PM

Day 2: Wednesday, March 19

8:00 AM — 9:00 AM
8:45 AM — 9:30 AM

Plenary: Risk Management and the C-Suite Perspective

  1. Informing & Guiding the Board
  2. Managing Third Party Risk/Supply Chain Risk
  3. Contractual Obligations for Security Protocols and Cyber Insurance


  1. Patrick Bourk (M), Navacord
  2. Stephen Boyce, The Cyber Doctor LLC
  3. Dan Glover, McCarthy Tétrault
  4. Michael Power, Zurich
  5. David Weir, Canadian Tire Company
9:30 AM — 10:15 AM

Breakout A: Cyber Business Income Loss Disputes

  1. Identifying the Key Elements of Business Income Cyber Loss Claims
  2. How Forensic Accounting Fits in with Business Loss Assessments
  3. Best Practices for Carriers & Policy Holders
  4. Preparing the Policyholder for Complexities and Duration of BI Adjudication
  5. Dispute Resolution & Business Interruption Claims
  6. Overlaps: Reputational Harm v Income Loss





  1. Francine Armel (M), Tokio Marine Canada Ltd.
  2. Joseph Hines, Gallagher
  3. Andres Hinojosa, Beazley Canada Ltd.
  4. David Mackenzie, Blaney McMurtry
  5. Dave Robinson, MDD Forensic Accountants

Breakout B: Better Outcomes for BEC Claim Resolution & Recovery

  1. Resolution, Recovery, Prevention
  2. Improving Board Governance & Operational Preparedness
  3. "Reasonable Duty of Care"
  4. Contractual Obligations
  5. Subrogation & Recovery of Funds




  1. Ruth Promislow (M), Bennett Jones LLP
  2. Mathew Alkerton, Ridge Canada
  3. John Cassell , Norton Rose Fulbright Canada LLP
  4. Anthony Hess, Asceris
  5. Brendan Leon, Crawford & Company (Canada) Inc.
10:45 AM — 11:30 AM

Breakout A: Supply Chain Risk

  1. Interconnected Systems & Technology Dependency
  2. Complexity of Mapping
  3. Risk Assessments & Underwriting Challenges
  4. Evolving Third Party Risks & Broader Supply Chain Coverage

  1. Patrick Cruikshank (M), Northbridge Insurance
  2. Kyle Gray, QBE
  3. Katharine Hall, Aon
  4. Iain Paterson, WELL Health Technologies
  5. Terry Tschirhart, CSIS

Breakout B: Better Navigation of a Wire Fraud Incident

  1. Anatomy of a Wire Fraud Incident
  2. Processes that Improve the Chances of Financial Recovery
  3. Coordinating Response between Law Enforcement, the Carrier & Legal Counsel
  4. Gaps and Overlaps? Cyber Policy vs Crime Policy
  5. Effects of Sublimits & Coverage Exclusions
  6. Test of Exclusion Clauses, Excess Coverage Denials, Sublimits





  1. Chris McKibbin (M), FCL LLP
  2. Lina Dabit, Royal Canadian Mounted Police
  3. Laura Hodgins, Claims Law
  4. Anne Juntunen, Coalition Inc.
  5. Stephanie Reid, Aon
11:30 AM — 12:15 PM

Breakout A: Assessing AI Risk Management Frameworks

  1. Overview of New Frameworks, Protocols & AI Models
  2. Input Validation, Output Sanitization & Model Integrity
  3. Industries Facing the Heaviest Disruption
  4. Examples of Cases Where AI Went Wrong



  1. Scott Morris (M), The Beckage Firm
  2. Matthew Benaim, Sompo
  3. Ayse Gauthier, Consulting Lawyer
  4. Ruby Rai, Marsh
  5. Karthik Ramakrishnan, Armilla AI

Breakout B: Evolution in Crisis Communications & Public Relations

  1. Communications Between Vendors & Insured During Incident
  2. Protecting Brand & Reputation
  3. Balancing Legal Risk/Regulatory Disclosure Requirements with Reputational Risk
  4. Scrutiny on Impacted Business Post-Breach & Notification
  5. CISO Perspective




  1. Charles Muggeridge (M), FleishmanHillard HighRoad
  2. Imran Ahmad, Norton Rose Fulbright Canada LLP
  3. Shawn Fleury, Kivu, Part of Quorum Cyber
  4. Jenna Fraser, BFL Canada
  5. Eder Ribeiro, TransUnion
12:15 PM — 1:30 PM

Lunch Sponsored by Sompo

Fireside Chat: Ransomware Under the Microscope: How Crypto Intelligence is Changing the Game

Ransomware attacks have become a pervasive threat, with many organizations focusing primarily on mitigating immediate vulnerabilities and negotiating ransom payments. However, a crucial layer is often overlooked: tracing the crypto flow after payments are made.

In this fireside chat, KPMG and Chainalysis will explore how organizations can leverage mature crypto intelligence infrastructures to investigate illicit transactions, identify threat actor affiliations—whether nation-state actors or other criminal groups—and even recover funds in some cases.


  1. Chris Walker (M), KPMG in Canada
  2. George Djuric, KPMG in Canada
  3. Kaitlin Martin, Chainalysis
1:30 PM — 2:15 PM

Breakout A: Security Controls for Operational Technology

  1. OT Environments: What they are and why they are vulnerable
  2. Typical Industries Impacted: Energy, Oil/Gas Pipelining, Manufacturing
  3. How OT Infrastructure is Secured
  4. Common Frameworks for Assessing & Mitigating OT Risk
  5. Industry Verticals with OT Risk Considerations
  6. Complexities of Responding to OT Cybersecurity Incidents





  1. William Gadzinski (M), Pondurance
  2. Miki Ho, Resilience
  3. Tristan Kim, KORE Solutions
  4. Chris Lombardozzi, Booz Allen Hamilton
  5. Mark Stacey, Dragos Inc.

Breakout B: The Evolution & Innovation of Top Security Controls

  1. Innovations in Ransomware Prevention
  2. Improvement & Evolution of Top Controls: EDR, MFA, Back-Ups
  3. Asset Protection, Vulnerability Control & Patch Management
  4. Refinements in Combatting Social Engineering
  5. Impacts on Incident Response
  6. The CISO Perspective




  1. Brandon Middleton (M), Liberty Mutual
  2. Tony Anscombe, ESET
  3. Octavia Howell, Equifax
  4. Jaycee Roth, Kroll
  5. Jonathan Weekes, HUB International
2:15 PM — 3:00 PM

Breakout A: Personal Cyber

  1. Canadian Market Experience
  2. Just for the High Networth Individuals?
  3. Bolt on for D&O and Homeowners Policies
  4. Programs to Secure C-Suite
  5. Virtual CISO, Vendor Panels & General Support
  6. Consumer Responsibility for Personal Cyber Hygiene




  1. Tendai Moyo (M), Risk Strategies
  2. Brent Blackaby, Confidently
  3. Charlotte Edwards, Cyberwolf
  4. Neal Jardine, BOXX Insurance
  5. Ross Saunders, Bamboo Data Consulting

Breakout B: Business Interruption, Restoration and Remediation

  1. Clarity on What Services R&R Teams Provide in a Claims Situation
  2. Coordination & Collaboration Between the DFIR Team & the R&R Team
  3. Business Interruption Reduction Techniques
  4. Success Stories (and Maybe a Horror Show)
  5. Forensic Accounting on BI Loss Assessments--BI, CBI & Reputational Harm




  1. Eric Charleston (M), Borden Ladner Gervais LLP
  2. John Balsamo, Meadon & Moore
  3. Ed Dubrovsky, CYPFER
  4. Steven Kellerhals, Arctic Wolf
  5. Katherine Solomon, Arch Insurance Canada
3:00 PM — 3:30 PM
3:30 PM — 4:15 PM

Breakout A: Anatomy of a Class Action Surge

  1. How to Prepare for the Next Class Action Wave
  2. Analysis of Most Recent Surges
  3. Geographic & Jurisdictional Hotspots
  4. Obtaining Consent for the Next Technology
  5. Mapping to the Next Technological Implementation




  1. Daanish Samadmoten (M), Fasken
  2. Ted Charney, Charney Lawyers
  3. Joe Fidilio, Zurich
  4. Mercy Iannicello, Dolden
  5. Kristél Kriel, MLT Aikins

Breakout B: The Difficult Insured: Striking a Balance

  1. How Organizational Structure & Culture Impacts Response to Crisis
  2. Efficiency vs Effectiveness in Incident Response & Claims Handling
  3. Meeting the Insured Expectations
  4. Preserving the Reputation of Cyber as a Good & Responsive Product



  1. Julie Himo (M), Torys
  2. Tom Adams, PwC Canada
  3. George Al-Koura, ruby Life Inc.
  4. Cindy Huang, CNA Canada
  5. Katie Taft, Purves Redmond
4:15 PM — 5:00 PM

Plenary: HOT TOPICS!

In this lively close to the day, our industry experts will address current cyber and cyber-adjacent issues facing the insurance industry and field audience questions via the mobile app.

  1. Greg Markell (M), Ridge Canada
  2. Ryan Durrell, Axxima
  3. Kelly MacDonald, BFL Canada
  4. Jordan Solway, Financial Services Regulatory Authority of Ontario
5:00 PM — 6:30 PM

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