San Diego

May 20–22, 2024

AGENDA

We are committed to adapting our educational programs to address breaking news and emerging trends. With that in mind, the agenda below is subject to change as the event approaches. Registered attendees will be notified by email if significant changes are made to the agenda.

Day 1: Tuesday, April 5

11:00 AM — 11:00 AM
3:00 PM — 4:30 PM

Interactive Business Interruption Scenario Workshop

This 90 minute interactive workshop revolves around a simulated ransomware attack. As the situation unfolds, the company’s incident response team—and, by extension, the participants—will ask questions and make decisions regarding system restoration, negotiation, payment, legal ramifications, notification, public relations, and more. Each time new information is revealed, there will be a break in the action for live table discussions. Following the discussions, participants will help guide the company’s next actions by making selections on their mobile phones.

  1. Patrick Bourk (M), Navacord
  2. Sunny Handa, Blake, Cassels & Graydon LLP
  3. Anthony Hess, Asceris
  4. Tristan Kim, Joseon Group
  5. Tendai Moyo, Hugh Wood Canada Ltd
  6. Mikel Pearce, CyberClan
  7. Leigh Tynan, TELUS
  8. Greg Vanier, Edelman
4:30 PM — 6:30 PM

Day 2: Wednesday, April 6

8:30 AM — 9:30 AM

Welcome & Opening Remarks


  1. Mark Greisiger, NetDiligence
  2. Sami Khoury, Canadian Centre for Cyber Security
  3. Heather Osborne, NetDiligence
9:30 AM — 10:20 AM

State of the Market

  • Review of the Past Year
  • Capacity, Rate Direction, Structures
  • InsureTech
  • Talent Acquisition, Development & Retention


  1. Lindsey Nelson (M), CFC
  2. Andrew deGroot, Relay Platform
  3. Vishal Kundi, BOXX Insurance
  4. Dan Lewis, Gallagher Canada
  5. Greg Markell, Ridge Canada
10:50 AM — 11:40 AM

Breakout A: Claims & Losses Update

  • 2021 NetDiligence Cyber Claims Study & Current Updates
  • Types of Claims Being Covered
  • Claims Notice & Claims Handling
  • How Are Canadian Claims Different?
  • Aggregation Concerns
  1. David Mackenzie (M), Blaney McMurtry
  2. Maria Pia Brunello, AXIS
  3. Rosana Gon�alves, Travelers Canada
  4. Mark Greisiger, NetDiligence
  5. Julie Himo, Torys LLP

Breakout B: Regulatory Update

  • General Regulatory Update
  • Deep Dive into New Quebec Law
  • Pending Updates to Federal Law
  • Breach Reporting Statistics, Trends & Guidance
  1. Kateri-Anne Grenier (M), Fasken
  2. Rachel Hayward, Office of the Information and Privacy Commissioner of Alberta
  3. Diane Poitras, Commission d'acc�s � l'information du Qu�bec
  4. Gregory Smolynec, The Office of the Privacy Commissioner of Canada
11:40 AM — 12:30 PM

Breakout A: Getting Cyber Ready: Tackling Renewals & Policyholder Issues

  • Cyber Readiness 
  • Overcoming Weaknesses Prior to Renewal
  • Coverage Considerations and Offerings
  • Broker and Policyholder Concerns and Requests
  • Market Behavior and Owning the Issues
  1. Jonathan Weekes (M), HUB International
  2. Erin Flett, Chubb
  3. Emily Gray, Zurich Canada
  4. Katharine Hall, Aon
  5. Mark Sangster, eSentire

Breakout B: Litigation Update

  • Recent Developments in Data Breach & Privacy Litigation
  • Information Harvesting & Data Misuse Cases
  • New & Novel Damages Theories
  • Settlement Negotiations
  1. David Clark (M), Travelers Canada
  2. Ted Charney, Charney Lawyers PC
  3. Gerry Gill, Dolden
  4. Katherine Kolnhofer, Bell Temple LLP
  5. Michael Robb, Siskins Desmeules LLP
12:30 PM — 1:45 PM

Lunch Sponsored by Sophos

1:00 PM Keynote: Unconventional Leadership

  1. Brian Boetig, U.S. Federal Bureau of Investigation
1:45 PM — 2:35 PM

Breakout A: Cross-Border Law Enforcement Roundtable

  • Law Enforcement Infrastructure & Cross-Agency Connections
  • Coordination & Teamed Investigation Model
  • Working with Third Party Vendors
  • Circular Approach to Working with At-Risk Groups
  1. Imran Ahmad (M), Norton Rose Fulbright Canada
  2. Brian Boetig, U.S. Federal Bureau of Investigation
  3. Vern Crawley, Ontario Provincial Police
  4. Lina Dabit, Royal Canadian Mounted Police
  5. Guillaume Demers, Royal Canadian Mounted Police

Breakout B: Preventive Practices: MFA, EDR & Immutable Back-Ups: Getting to the Why?

  • Multi-Factor Authentication
  • Endpoint Detection & Response
  • Immutable Back-Ups
  • Common Goals & Bridging the Gap 
  • How to Help the Policyholder
  1. Shelly Giesbrecht (M), CrowdStrike
  2. Jelena Cvetkovic, Arete
  3. Cindy Huang, CNA
  4. Sophia Kudlyk, Coalition
  5. Alexander Rau, KPMG in Canada
2:35 PM — 3:25 PM

Breakout A: Supply Chain, Business Interruption & Contingent BI

  • Vulnerabilities & Common Threats
  • Vendor & Supplier Issues
  • Third Party Assessments
  • Business Interruption & CBI Concerns
  • Systemic Risk & Aggregation Implications
  1. Jimaan Sane (M), Beazley
  2. Kevin Dawson, ISA Cybersecurity
  3. Lewis Guignard, Guidewire
  4. Alexandre Juneau, Zurich Canada
  5. Ephraim Stulberg, MDD Forensic Accountants

Breakout B: Ransomware Advisory Group Roundtable

Because ransomware represents a costly business interruption and data breach threat to both insurers and their policyholders, NetDiligence created a Cyber Insurance Ransomware Advisory Group. The senior managers and subject matter experts who participate as members of the Cyber Insurance Ransomware Advisory Group freely contribute their time and resources to help us bring timely and useful ransomware information to the greater cyber community. Join us for this roundtable discussion and learn about the evolving ransomware landscape and attack vectors/methods from the world’s most prominent cyber forensics and data breach remediation firms.  Come away from this session with current sector intelligence to help develop effective policy coverage strategies and tactical policyholder due-diligence requirements in order to make cost-effective, ransomware-specific cyber insurance products available to the policyholders.

  1. Ruth Promislow (M), Bennett Jones LLP
  2. Aniket Bhardwaj, Charles River Associates
  3. Ryan Duquette, RSM US LLP
  4. Evgueni Erchov, Arete
  5. Jaycee Roth, Kroll
3:55 PM — 4:45 PM

Emerging Technology Risks & Coverage Issues

  • Overview of Emerging Tech & Definitions
  • Data Science & Implementation
  • Artificial Intelligence
  • Risk Management Implications
  • Coverage Issues
  1. Christina Nagapetian (M), Resilience
  2. Eric Charleston, Borden Ladner Gervais LLP
  3. Jacqueline Detablan, CNA
  4. Larry Gagnon, eSentire
  5. Jeremiah Tonn, Marsh Canada
4:45 PM — 4:45 PM

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