We are committed to adapting our educational programs to address breaking news and emerging trends. With that in mind, the agenda below is subject to change as the event approaches. Registered attendees will be notified by email if significant changes are made to the agenda.

Day 1: Wednesday, April 3

12:00 PM — 2:00 PM
5:00 PM — 7:00 PM

Day 2: Thursday, April 4

8:30 AM — 8:45 AM
8:45 AM — 9:45 AM

2018 Claims & Losses Update

  • A Review of the 2018 NetDiligence Cyber Claims Study
  • Types of claims being covered
  • Examination of cost
  1. Patrick Bourk (M), Hub International Canada
  2. David Clark, Travelers Canada
  3. Madeleine Dinnissen, Chubb
  4. Mark Greisiger, NetDiligence
  5. Michael Phillips, Beazley Canada Limited
9:45 AM — 10:45 AM

Canadian Regulatory Update: So we finally have our regs, what now?

  • Legal and regulatory update
  • Breach reporting statistics, trends and lessons
  • Investigations and enforcements actions
  • Use of audit powers and related tools
  • Working with law enforcement and government
  1. Brian Beamish, Information and Privacy Commissioner of Ontario
  2. Alex Cameron (M), Fasken Martineau
  3. Jill Clayton, Information and Privacy Commissioner of Alberta
  4. Abubakar Khan, Office of the Privacy Commissioner of Canada
11:15 AM — 12:15 PM

Breakout A: Cyber as a Peril vs Cyber as a Coverage

  • History and evolution of cyber coverage
  • Coverage under Cyber, Property, CGL, Crime and current evolution
  • Issues and challenges
  • What's next?
  1. Erica Davis, JLT Re
  2. Scott Kannry, Axio Global
  3. David Mackenzie, Blaney McMurtry
  4. Terri Mason-Benjamin (M), CNA
  5. Scott Pidduck, QBE Canada

Breakout B: Litigation Update

  • Causes of action to establish liability
  • Vicarious liability for employee misconduct
  • Director and officer liability
  • Legal and industry standards
  • Defences and practical steps to avoid liability
  1. Francine Armel (M), Beazley Canada Limited
  2. Ted Charney, Charney Lawyers
  3. Katherine Kolnhofer, Bell Temple LLP
  4. Dan Michaluk, Hicks Morley Hamilton Stewart Storie LLP
12:15 PM — 1:45 PM


Keynote by Dan Gardner, Principal at Tactix and University of Ottawa Senior Fellow
1:45 PM — 2:45 PM

Breakout A: Business Interruption and Contingent BI

  • How does a business interruption claim occur?
  • How would different industries look at a BI loss?
  • What are the steps in evaluating and calculating the loss?
  • Mitigating BI exposure
  1. John Coletti, AXA XL
  2. Catherine Evans (M), Marsh
  3. Angela Feudo, QBE Canada
  4. Lindsey Nelson, CFC Underwriting Ltd.
  5. Brian Rosenbaum, Aon Reed Stenhouse Inc.

Breakout B: Let's talk money: What is my exposure for a privacy breach?

  • What was the 2018 damages trend line on snooping and exfiltration cases?
  • What does the claimant receive if there are no actual out of pocket damages?
  • How does the award go up if the claimant says he or she experienced distress over the breach?
  • How do Judges calculate aggregate damages when it is a class action?
  • Doubling up: can claimants get both statutory damages and “Judge made” damages?
  1. Cathy Beagan Flood, Blake, Cassels & Graydon LLP
  2. Eric Dolden (M), Dolden Wallace Folick LLP
  3. Gerry Gill, Dolden Wallace Folick LLP
2:45 PM — 3:45 PM

Breakout A: Adjusting a BI Claim

  • Real mechanics of adjusting BI losses
  • Analogs between BI and property
  • Coverage wording
  • Mitigating BI exposure
  1. Joe Fidilio, AIG
  2. Luc-André Girard, BBCG Claims Services
  3. Karl J Belanger (M), HUB International
  4. Simon Oddy, Baker Tilly

Breakout B: Security Solutions for Emerging Breach Trends

  • Emerging beach trends
  • Pre-breach planning & services
  • Incident response planning and review
  • Anti-forensics behavior
  1. Barry Boyd, Collinson
  2. Adam Cottini, CrowdStrike
  3. Julian Durand, CyberLucent
  4. Éloïse Gratton, Borden Ladner Gervais LLP
  5. Daniel Tobok (M), Cytelligence
3:45 PM — 4:15 PM
4:15 PM — 5:00 PM

CISO Round Up

  • Integrating risk management into the insurance process
  • Technological focus on current threats and priorities
  • Governance and compliance within their role
  1. Alan Levine,
  2. Shelley Ma (M), Kivu Consulting
  3. Brenda McCulloch ,
  4. Aman Raheja, Bank of Montreal
5:00 PM — 6:30 PM

Day 3: Friday, April 5

7:00 AM — 8:00 AM
8:00 AM — 9:00 AM

Breakout A: Quantifying Silent Cyber Risk

  • Cyber and digital risk is increasingly pervasive across all classes of insurance
  • How cyber-attacks trigger silent (non affirmative) coverage
  • Best Practices building a non-affirmative cyber risk management framework
  • Modeling silent cyber
  1. Patrick Bousfield (M), Capsicum Reinsurance Brokers
  2. Kelly Castriotta, Allianz
  3. Alexandre Juneau, Zurich Canada
  4. Scott Stransky, AIR

Breakout B: People Problems

  • Current trends in self-induced breaches
  • Prevention and mitigation
  • Negligent insider vs. malicious insider
  • Workplace culture that protects the organization
  • How insurance looks at this
  1. Jennifer Beckage, Beckage PLLC
  2. Manish Khera, Ernst & Young LLP
  3. Michélle Lawson, Willis Towers Watson
  4. Melinda Parker Thompson, Sovereign General
  5. Ruth Promislow (M), Bennett Jones
9:00 AM — 10:00 AM

Breakout A: Sector Risk: Retail and Franchise

  • Privacy regulations specific to retail
  • PCI Compliance
  • Current and emerging risks
  • Key coverage considerations
  • Reducing cyber risk
  1. Matthew Davies (M), Chubb
  2. Jonathan Fairtlough, Kroll Cyber Security
  3. Julie Himo, Norton Rose Fulbright
  4. Dan Lewis, Arthur J. Gallagher Ltd.
  5. Jeremiah Tonn, Zurich Canada

Breakout B: Sector Risk: Cannabis and Cyber Risk

  • Insurability of cannabis industry and filling the gaps
  • Cyber liability exposure
  • Regulatory concerns
  • Data security risks by providers and supporting vendors
  1. Lisa King,
  2. Andy Obuchowski, Charles River Associates
  3. Tim Purdie,
  4. Daanish Samadmoten,
10:00 AM — 10:30 AM
10:30 AM — 11:30 AM

Breakout A: Cyber Cat: Are we ready?

  • Claims preparedness
  • Vendor aggregation
  • Expert exhaustion
  • Coverage and client expectations

  1. Aaron Basilius, Munich Re
  2. Jacqueline Detablan (M), CNA
  3. Jeremy Platt , Guy Carpenter
  4. Ruby Rai, AIG
  5. Danielle Smith ,

Breakout B: Breach Communications and the Media

  • Balancing legal risk/regulatory disclosure requirements with reputational risk
  • Brand recognition and the lifecycle of news coverage
  • Scrutiny on impacted business post-notification
  • Tension between impacted organization and media
  1. Imran Ahmad, Blake, Cassels & Graydon LLP
  2. Joe Fish, Equifax
  3. Ari Indyk, Edelman
  4. Greg Vanier (M), Edelman
11:30 AM — 12:15 PM

International Regulatory Update

  • GDPR: Report on Early Days
  • California and NY DFS
  • Regulatory Guidance and Enforcement under new laws
  • Litigation Update
  • Insurance Response
  • Case Study
  1. Michael Bruemmer, Experian
  2. Greg Irvine (M), Zurich Canada
  3. Andrew Lewis, Hiscox
  4. Cinthia Motley, Dykema
  5. Dave Navetta, Cooley LLP