What Is Breach Plan Connect^®?

Breach Plan Connect (BPC), powered by NetDiligence^®, is a turnkey solution for developing an incident response plan. BPC is designed to help your organization oversee and coordinate your response to a cyber incident.

Modern-day cyber criminals are relentless, targeting businesses like yours every day, and holding their very future for ransom. What’s worse, senior managers may even face personal liability for failing to prepare or respond effectively.

Breach Plan Connect® is available on a complimentary basis to The Hartford cyber policyholders.

Breach Plan Connect equips you and your team to:

Prevent organizational chaos when a cyber incident occurs
Establish and document clear action steps, roles, and responsibilities in the event of an incident
Help minimize the cost of data breach recovery
Help limit the severity of business interruption
Meet your regulatory duties and help defend against a charge of ‘negligence’ and reduce the risk of litigation and regulatory exposures.

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View & Manage Your Plan Online

Build or edit your live incident response plan in minutes
Access ready-made playbooks for Ransomware, BEC, and Data Exposure
Export or print checklists for tabletop exercises

Build Your Internal Response Team

Add or modify team roles (Executive, IT/Security, Legal, PR, etc.)
Assign key employees and define their response duties
Members get automatic onboarding emails with app access links

Add Your External Response Team

Add your Breach Coach®, forensics, and PR experts to your plan
Link directly to insurer-approved vendors in your eRiskHub® portal
Keep all critical outside contacts in one place

Define Protocols and Procedures

Edit or replace default best-practice language
Turn conceptual policies into clear, step-by-step procedures
Attach supporting documents and assign team owners

Maintain Readiness Over Time

Schedule reviews and tabletop testing reminders
Receive automated “Proof of IRP” certificates for compliance
Keep plans current and audit-ready year-round

Navigate & Coordinate via Mobile

Instant access to your Plan, Playbooks, and Teams from the side menu
Role-based procedures define who does what during an incident
Tap any contact to call, text, or email instantly—even if systems are down

Download 2025 Cyber Claims Study

The annual NetDiligence^® Cyber Claims Study uses actual cyber insurance reported claims to illuminate the real costs of incidents from an insurer’s perspective.

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The referenced services are provided by NetDiligence, an independent third-party vendor not affiliated with The Hartford. Any offers or potential discounts made available by third-party vendors do not indicate that insurance coverage is available under any The Hartford policy for any particular incident. Discounts, if available, are offered only to The Hartford policyholders with current, in-force policies and are subject to applicable insurance laws. The policyholder contracts directly with the vendor for any products or services. The Hartford does not participate in the purchase decision and is not responsible for vendor performance or services provided.