What Is Breach Plan Connect®?

Breach Plan Connect (BPC), powered by NetDiligence®, is a turnkey solution for developing an incident response plan. BPC is designed to help your organization oversee and coordinate your response to a cyber incident.

Modern-day cyber criminals are relentless, targeting businesses like yours every day, and holding their very future for ransom. What’s worse, senior managers may even face personal liability for failing to prepare or respond effectively.

Breach Plan Connect® is available on a complimentary basis to select Chubb cyber policyholders, subject to eligibility.

Breach Plan Connect equips you and your team to:

  • Prevent organizational chaos when a cyber incident occurs
  • Establish and document clear action steps, roles, and responsibilities in the event of an incident
  • Help minimize the cost of data breach recovery
  • Help limit the severity of business interruption
  • Meet your regulatory duties and help defend against a charge of ‘negligence’ and reduce the risk of litigation and regulatory exposures.

 

View & Manage Your Plan Online

  • Build or edit your live incident response plan in minutes
  • Access ready-made playbooks for Ransomware, BEC, and Data Exposure
  • Export or print checklists for tabletop exercises

Build Your Internal Response Team

  • Add or modify team roles (Executive, IT/Security, Legal, PR, etc.)
  • Assign key employees and define their response duties
  • Members get automatic onboarding emails with app access links

Add Your External Response Team

  • Add your Breach Coach®, forensics, and PR experts to your plan
  • Link directly to insurer-approved vendors in your eRiskHub® portal
  • Keep all critical outside contacts in one place

Define Protocols and Procedures

  • Edit or replace default best-practice language
  • Turn conceptual policies into clear, step-by-step procedures
  • Attach supporting documents and assign team owners

Maintain Readiness Over Time

  • Schedule reviews and tabletop testing reminders
  • Receive automated “Proof of IRP” certificates for compliance
  • Keep plans current and audit-ready year-round

Navigate & Coordinate via Mobile

  • Instant access to your Plan, Playbooks, and Teams from the side menu
  • Role-based procedures define who does what during an incident
  • Tap any contact to call, text, or email instantly—even if systems are down

Download 2025 Cyber Claims Study

The annual NetDiligence® Cyber Claims Study uses actual cyber insurance reported claims to illuminate the real costs of incidents from an insurer’s perspective.

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Disclaimer: The referenced services are provided by NetDiligence, a third-party vendor not affiliated with Chubb. The fact that offers and potential discounts may be made available by these third-party vendors is not an indication that insurance coverage is available under any Chubb policy for any particular incident. Discounts on products and services offered by these vendors are available only to Chubb policyholders with current in-force policies and are subject to applicable insurance laws. For products and services provided, the policyholder and third-party vendor would enter into a vendor relationship directly. Chubb will not be involved in the policyholder’s decision to purchase services and has no responsibility for services that may be provided. Chubb is the marketing name used to refer to subsidiaries of Chubb Limited providing insurance and related services. For a list of these subsidiaries, please visit our website at www.chubb.com. Insurance provided by ACE American Insurance Company (Whitehouse Station, NJ) and its U.S. based Chubb underwriting company affiliates.

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