AGENDA

1. Heather Osborne, NetDiligence

Get a data-driven update on cyber claims and loss trends, including key findings from the 2025 NetDiligence Cyber Claims Study and real-time insights from active incidents. This plenary examines shifts in ransomware, social engineering, and vendor-driven events, and how claims patterns and prevention strategies are evolving. Attendees will gain a clear view of current severity drivers and what may shape cyber losses next.

1. Francois Guay, Canadian Cybersecurity Network
2. Micah Howser, NetDiligence
3. Margaret Mede, AXIS Canada
4. Ryan O'Leary, Trisura

Cyber insurance is softening again, with expanding limits and growing capacity — but beneath the surface, aggregation risk, capacity concentration, and scaling financial fraud are creating new pressures. This plenary examines whether today’s pricing and limit growth are sustainable, and what hidden trade-offs may shape the market’s next turn. Attendees will gain insight into the forces that could redefine cyber insurance in the years ahead.

1. Neal Jardine (M), BOXX Insurance
2. Kyle Gray, QBE
3. Mouna Hanna, DWF Canada
4. Greg Markell, Ridge Canada
5. Hilary Palmer, Marsh Risk Canada

The cyber threat landscape continues to shift rapidly, with ransomware, social engineering, vendor-driven incidents, and AI-enabled attacks reshaping risk exposure. This plenary delivers current threat intelligence from the NetDiligence Advisory Board, highlighting emerging tactics, loss drivers, and systemic vulnerabilities. Attendees will gain a clear understanding of today’s most pressing threats and how they are impacting organizations and the cyber insurance market.

1. Jelena Cvetkovic (M), Arete
2. Chris Lynam, RCMP
3. Jaycee Roth, Kroll
4. Rich Servillas, RSM US LLP
5. Daniel Tobok, CYPFER

1. Aaron Aanenson , Bitsight

See how deepfake technology is being used to power highly convincing social engineering attacks. This plenary features a live demonstration of voice and video impersonation tactics that can enable password resets and fraudulent funds transfers. The program concludes with practical prevention strategies and how insurance is responding to deepfake-driven fraud.

1. Guillaume Clément, KPMG in Canada
2. John O'Brien, Microsoft Canada

Cyber insurance is changing fast, with carriers moving beyond traditional underwriting toward active risk monitoring and deeper policyholder engagement. This program explores embedded cybersecurity resources, in-sourced security and incident response capabilities, and the expanding use of AI across the cyber insurance ecosystem. Attendees will leave with a clear view of what “modern cyber insurance” looks like in practice.

1. Miki Ho (M), Resilience
2. Christopher Gonzales, Arch Insurance Canada
3. Derek May, HUB International
4. Michael Phillips, CFC
5. Jonas Schwade, cysmo

AI adoption is moving faster than most risk and governance programs. This program covers practical frameworks for assessing and controlling AI, including model and data integrity, validation, sanitization, and trust management. Panelists will also address evolving regulatory and cybersecurity expectations and where AI disruption is creating the greatest exposure.

1. Aniket Bhardwaj (M), Charles River Associates
2. Erika Carrasco, MLT Aikins LLP
3. Cindi Carter, Check Point Software
4. Ryan Duff, TrendAI
5. Puroo Maheshwari, CPP Investments

Improve cyber claim outcomes through clearer communication, stronger expectation-setting, and proactive policyholder engagement. This program addresses common friction points that delay resolution and create disputes, and outlines practical strategies to streamline response. Panelists will also examine how claims feedback can refine underwriting, reduce ambiguity and sharpen coverage language going forward.

1. Katie Taft (M), Purves Redmond
2. Zack Garcia, Liberty Mutual
3. Julie Himo, Torys
4. Tendai Moyo, Risk Strategies
5. Kayla White, Artic Wolf

Insider threats are becoming more sophisticated, including new infiltration tactics through HR and recruiting. This panel will examine early warning indicators, how to use DFIR tools like EDR, logs, and user behavior analytics to detect and investigate activity, and key takeaways from a real-world response case study. Attendees will leave with practical strategies to prevent and mitigate insider-driven risk.

1. Katherine Barbacki (M), Norton Rose Fulbright
2. Tony Anscombe, ESET
3. Sunil Chand, Centrilogic
4. Nick Graf, CNA
5. Chris Walker, KPMG in Canada

Third-party and downstream events are driving some of the cyber market’s most complex and costly losses, from MSP and vendor intrusion vectors to systemic incidents impacting data aggregators. This session examines rising extortion demands, vendor negotiations, and the business interruption and claims challenges that follow. Panelists will also explore how these events are reshaping coverage language and insurer response.

1. Avi Mali (M), Zurich Canada
2. Jason Kotler, CyberSteward
3. David Mackenzie, Blaney McMurtry
4. Eugene Ng, MNP
5. Justin Sheldon, Mosaic Insurance

Improve outcomes for Business Email Compromise (BEC) claims by accelerating resolution, strengthening recovery efforts, and tightening prevention. Panelists will cover incident response due diligence, meeting notification requirements, and managing data mining to control scope and costs. Attendees will leave with practical strategies to reduce friction in BEC claims and boost recovery rates.

1. Katherine Kolnhofer (M), Bell Temple LLP
2. Jenna Fraser, BFL Canada
3. James Jansen, Consilio
4. Dave Sigmundson, LevelBlue
5. Shane Watkins, TransUnion

Cyber risk in the automotive sector is rising as interconnected systems and supplier dependencies create significant systemic exposure. This program examines cascading third-party risk, vehicle data privacy and regulatory challenges, and the operational impact of manufacturing disruption. Panelists will also address business interruption claims, loss calculations, and whether government backstops could play a role in large-scale industry events.

1. Eric Charleston (M), Borden Ladner Gervais LLP
2. Danny Garwood, PwC
3. Ahmed Javaid, Beazley
4. Robert Knoblauch,
5. Hannah McCannell, MDD Forensic Accountants

Walk through real-world wire fraud incidents and the response steps that improve financial recovery. Panelists will cover coordination with law enforcement, carriers, and legal counsel, plus the friction points that slow recovery. The discussion will also examine how cyber and crime policies intersect, where coverage breaks down, and why subrogation is playing a larger role in fraud-related claims.

1. Ruth Promislow (M), Bennett Jones LLP
2. Stephanie Banning, HSB Canada
3. Chris McKibbin, FCL LLP
4. Stephanie Reid, Aon
5. Lawrence Zelvin, BMO

Fraud targeting financial institutions is accelerating, from deepfake-enabled social engineering to phishing, vishing, and account takeover schemes. This program examines the growth of real-time payment fraud across ACH, wire, and instant payment systems, and how losses are increasing in speed and scale. Panelists will also address how cyber insurance is responding, including where fraud is excluded, restricted, or sub-limited under current policy structures.

1. Matthew Benaim (M), Sompo
2. Trey Amick, Magnet Forensics
3. Anne-Marie Kelly, AMK Advisory Services
4. Michélle Lawson, WTW
5. Kelly McGuinness, CFC

AI is transforming incident response--enhancing detection, containment, and post-breach management while accelerating decision-making. Panelists will explore the benfits as well as the challenges AI introduces, including new vulnerabilities, reliability concerns, legal risks, and questions of accountability and oversight. The session will focus on how organizations can balance speed and efficiency with appropriate governance and control.

1. Pasha Ebrahimi (M), Equifax
2. Christopher Nagorski, CrowdStike
3. Pippa Thompson, Asymmetric Security
4. Julien Turcot, GoSecure

Shifts in the cyber reinsurance market are influencing underwriting, pricing, and capacity across the broader cyber insurance ecosystem. Panelists will review key renewal cycle dynamics— including cat loading, loss cap ratios, and changing market participants—while examining how reinsurers are evaluating aggregation and accumulation risk. The session will also address how third-party exposures are being priced and managed in today’s reinsurance environment.

1. Dmitri Kralik (M), Lockton Re
2. Florian Happ, Munich Re
3. Matthew Mann, Gallagher Re
4. Brett Nakano, Swiss Re
5. Iveren Yongo, Argenta Group

Rapid AI adoption is accelerating privacy and surveillance-related litigation. This program examines evolving federal and provincial AI regulations, enforcement activity by privacy commissioners, and lawsuits tied to data use, model training, and monitoring practices. Panelists will also address growing exposure from synthetic media, deepfakes, and expanding privacy class actions.

1. Daanish Samadmoten (M), Fasken
2. Cat Coode, Binary Tattoo
3. Cindy Manek, Ridge Canada
4. Kavi Sivasothy, Norton Rose Fulbright

Data breach litigation continues to evolve, with shifting regulatory scrutiny and expanding privacy class actions. This plenary examines current lawsuits involving online privacy violations and alleged data misuse, along with emerging defense strategies. Speakers will also analyze damages trends and settlement dynamics, offering insight into how these cases are being valued and resolved.

1. Nathalie David (M), Clyde & Co Canada LLP
2. Alex Cameron, Fasken
3. Andres Hinojosa, Beazley Canada Ltd.
4. Mercy Iannicello, Dolden